Management of City Island
Realty Management are responsible for maintaining the structure and fabric of the buildings; and the management of the communal areas and grounds. Realty will ensure that the best possible service is provided to residents, complying with all relevant legislation, the RICs & TPI Codes of Practice, company policies & practices; health & safety policies and procedures; and the covenants within the lease.
City Island Members of Staff
City Island benefits from an onsite team based in the Management Suite, situated on Gotts Road to the front of the undercroft car park entrance. Your onsite team is available Monday to Friday between the hours of 8am and 5pm. Outside of these hours, during weekends and bank holidays, security staff will provide cover.
Development Manager – Jonathan Abrahams
Contact details
Management suite: 0113 243 1380
24hr mobile: 07570 393 071
Jonathan Abrahams: 07570 393 069
Dedicated Property Manager
City Island benefits from a dedicated Property Manager, Daniel Pollard; and Property Assistant, Austin Woodcock
Daniel and Austin work closely with the Development Manager Jonathan and the on site staff team, and visit City Island on a regular basis. Daniel is the point of contact for any queries relating to the management of the development or service charge queries.
Your first point of contact should always be the Development Manager Jonathan Abrahams.
Contact details
Realty Management Head office: 0330 053 7107
Realty Management email address :
Whatsapp Community
City Island benefits from a Whatsapp Community; where important updates regarding the progress of repairs, buildings, parking areas and grounds are shared with those registered. To join, please scan the QR code on your blocks internal noticeboard.
Service Charge
Service charges are collected for the maintenance, insurance, repair of the building and communal areas, plus the employment of staff and management of the property.
Service charges can be split in to three sections:-
Reserve funds – which are for long term expenditure, for example roof replacement.
Cyclical expenses – which are for more regular expenses like external and communal area decoration.
Day to Day expenses – which are for the cleaning, insurance, salaries etc and other items which are payable each year.
Service charges can vary each year dependent on the expenditure due for that period, and they are required to be reasonable.
Details of what is included to be paid with the service charges is set out in the lease and all contributions will be met by the leaseholders.
The service charge for City Island is billed bi-annually in advance as per the terms of the lease.
Leaseholders can pay their service charge in a number of ways: by standing order mandate, credit or debit card, calling head office or by using Realty’s tenant portal service.
Realty Tenant Portal
Realty’s tenant portal service is accessible via their website: Realty Website and allows all lessees access to their individual service charge accounts and provides payment facilities. Please click the Resident’s portal link, which will advise you on how to register for this service.
The tenant portal allows owners 24/7 access to their statements, budget information, year-end accounts and other documents specific to the development.
Insurance
The building insurance is covered through the service charge, however this does not include your own contents. Do make sure your contents cover includes cover if a leak from your flat damages the contents of your neighbours’ flats because you will be liable.
If you will be away from your flat for more than 30 days and the flat will be empty it is normal that your agent will have to inform the insurers.
Please let the agent know. If you do not it is likely any claim for damage to your flat will be disallowed.
Apartment Alterations
Consent needs to be granted by the building landlord for any structural alterations. Please contact Realty Management Limited for guidance.
Living at City Island
Security
City Island benefits from 24 hour security. Realty site staff are onsite from 8am-5pm Monday to Friday. An external security company covers evenings and weekends. An extensive HD quality CCTV system is installed.
We take City Island residents’ security very seriously. Do not let unidentified people into any part of the building. If you are suspicious of anyone loitering in or around the building contact the Police urgently. Security or fire doors must not be propped open or tampered with in any way.
It is recommended that you have a deadlock fitted to your apartment and that it be used at all times (please ensure that the lock type complies with fire regulations).
Animals
Animals are strictly prohibited under the terms of the lease, unless specific permissions are paid for and granted by the Freeholder. Pets specifically dogs must not be exercised on the lawns of City Island and should be taken off site to exercise. Penalties will be issued to any leaseholders letting their animals cause damage to the development.
Parking
Parking spaces are privately owned by leaseholders and not managed by the onsite staff. Permits should be obtained from your landlord/letting agent if renting an apartment. Permits are available from City Permits who manage the permit and ticketing services. For new or replacement permits please contact General Enquiries on 0113 457 4092 (Mon-Fri 10am-4pm) or via email:
Allocated parking spaces
The majority of apartments have allocated parking spaces at City Island. Should you not be aware of your space number please contact the Development Manager, who will confirm your space. Residents in City Island are free to rent their car space to other residents in the building. However rental to external non-residents (including residents of Aruba/Montague) or organisations is not allowed and penalties may be incurred. Please contact the Development Manager if you wish to rent out or rent a car space. You will then be put in touch with an alternate party to deal directly with on this matter.
Residents must not store any furniture or other personal items in their parking space.
Visitor parking
Please note that City Island does not benefit from visitors’ parking spaces.
There is restricted public parking available in marked bays on Gotts Road, where drivers may park for up to one hour Monday-Saturday between the hours of 8am-6pm (including on public holidays). At all other times there are no restrictions in the marked parking area. Gotts Road has double yellow lines and loading restrictions. There is a loading bay outside the Management Suite, with a 20 minutes time limit.
Several nearby city centre car parks and metered on-street parking bays are a short walk away from City Island.
Removals/delivery temporary parking
There is a strict no parking policy on the Piazza area for anything apart from the requirement to move out or into the development. Delivery vehicles are not allowed access nor contractors who maybe working within the development. An arrangement is in place with Leeds City Council in the form of a Tradesman’s permit for parking on Gotts road. To arrange Tradesman’s parking please contact Leeds Parking services on 0113 376 0442 (Monday to Friday, 8:30am to 5pm). A Tradesman’s permit will allow up to two hours free of charge or parking for the day is charged at £5.
Bin Stores and recycling
City Island provides facilities for household waste disposal and recycling.
Household waste
A bin store is located in the underground car park for each block. Please bag or securely wrap your rubbish items prior to placing rubbish in the bins.
Recycling
Mixed paper, Glass, metal food/drink cans, plastic containers/bottles (types 1,2 and 4 only), small flattened cardboard items and empty aerosol cans are to be placed in the appropriate recycling bins located in the bin store (the metal bins).
Large household items, furniture and electrical appliances
It is a resident’s responsibility to dispose of these items. They should not be left in the rubbish store or anywhere in the undercroft car park area. Fines will be imposed on those residents caught leaving items in the bin store or car park area; and CCTV monitors these areas.
To book a collection please follow the instructions on the Leeds.gov website: http://www.leeds.gov.uk/residents/Pages/Bulky-item-collection-service.aspx
The nearest Leeds City Council waste disposal and recycling station is approximately 2 miles away, at Evanston Avenue just off Kirkstall Road. The phone number is 0113 222 4406 and full details of location, opening hours and recycling facilities can be found at http://www.leeds.gov.uk/residents/Pages/Kirkstall%20Recycling%20Site.aspx
Meter readings
Meter readings can be taken daily upon request. Please either email or text 07860 939 135 stating your apartment number and block and the readings will be taken each evening and your message responded to.
Mains Water supply in your apartment
Should you need to turn off the water supply to your apartment, the stopcock for the water supply can be located in the boiler cupboard.
Electricity supply
You should arrange your own electricity supply through a supplier that covers the area for your apartment. If you experience a power failure please check the fuse board located inside your apartment above the entrance door.
Boiler System Compliance
Boilers must comply with current building regulations. Non-compliant systems pose a potential safety risk to residents and can cause issues to the communal drainage system. Clarification on the type of boiler that must be installed and the risks associated with non-compliant systems can be found within the documents page of the website.
Noise nuisance
This refers to any noise that is likely to interfere with the peaceful enjoyment of the owner or occupier of another apartment or of any person lawfully using common property. Any music, singing, or sound production between the hours of 11pm and 8am must not be audible outside of the apartment. Please note that noise from balcony areas reverberates. In consideration of your neighbours, please keep all conversations and music on balconies to a minimum after midnight.
Smoking
Smoking is not permitted in common areas such as foyers, hallways, stairwells and the car park. To combat the effects of “smoke drift” residents are asked to avoid smoking on their balconies between midnight and 7 am.
Disposal of cigarette butts
Damage to other peoples’ property has been caused by the disposal of cigarettes from balcony areas; and is a potential fire hazard. It is unhygienic and dangerous. Please dispose of cigarette butts responsibly.
Vandalism
All incidences of vandalism or graffiti within or around City Island must be reported to the Development Manager immediately for appropriate action.
Visitor behaviour
Residents must take all reasonable steps to ensure that their invited guests do not behave in a manner that is likely to interfere with the peaceful enjoyment of the surroundings by neighbours or other residents in the building.
AirBNB
AirBNB and similar short term stays are strictly prohibited at City Island. If you become aware of an apartment listed on one of these sites or are made aware of visitors who have made a booking, please report immediately to the Development Manager for appropriate action.
Balconies
BBQ’s are strictly prohibited on ALL balcony areas due to the fire, health and safety risks to the building. The hanging of washing, towelling, clothing or any articles on balconies at City Island that is visible from the outside of the building is also not permitted.
The fixing of any satellite dish or TV/radio aerial to any part of your balcony is not permitted.
Storage of Bicycles
Bicycles may only be stored in the bicycle storage facilities. Bicycles may not be brought into any part of the communal areas including the foyer, stairwells, hallways, garden areas, walkways, balcony or other parts of the communal areas. The bike stores are located opposite Westray, Elba and Bonaire. Should you wish to store your bike in this please contact the management suite for the code.
Access Cards
Access cards are available for resident’s use only, and can be obtained from the Management Suite for £20. If you are renting, permission will also need to be obtained from your agent/owner.
If you should lose or misplace a card, please report this to the Development Manager immediately for appropriate action.
Postal deliveries
Please ensure your delivery instructions are to deliver to the door of your apartment if that is your preference but please do not have parcels left in the foyers as this is an unsafe location and parcels could go missing.
Integrated TV/radio services
Your apartment has an integrated TV/radio reception system which provides the following services:
- Digital terrestrial television (Freeview)
- Sky digital satellite TV including Sky Q when fitted with the appropriate box or device
- FM radio and digital (DAB) radio
Integrated Internet Services
City Island offers integrated high speed Internet services from two providers:
- Ask4 (ask4.com)
- Hyperoptic (hyperoptic.com)
- Clear Fibre (clearfibre.uk)
Contact the relevant service providers to find out your options.
Local Area, Transport and Amenities
What’s in the local vicinity?
City Island is located on Gotts Road, on the western outskirts of Leeds city centre between the river Aire and the Leeds-Liverpool canal. The development is accessed from the A58M (Wellington Road) and is close to the M621, M1 and M62 motorway links via Armley Gyratory roundabout.
City centre shops, restaurants, bars, pubs, clubs, hotels, museum, art gallery, central library, civic buildings, commercial and legal offices, banks, post offices, law courts, gyms, cinemas, Leeds General Infirmary, Leeds Market, Leeds Arena, rail station, bus station, coach station, theatres, further education colleges and University campuses are approximately 15 minutes’ walk away via Wellington Street, Westgate or Whitehall Road. Whitehall Road is accessible on foot or cycle via the canal towpath.
For your own personal safety, we advise caution when using the canal towpath.
Medical and Emergency Services
Hospitals with A&E service
Leeds has two major teaching hospitals and both offer 24 hour emergency services.
Leeds General Infirmary is located in the city centre:
Leeds General Infirmary
Great George Street
Leeds LS1 3EX
Tel: (0113) 2432799
St. James’s University Hospital is located in East Leeds:
St. James’s University Hospital
Beckett Street,
Leeds LS9 7TF
Tel: (0113) 2433144
Doctors
The nearest NHS GP Surgeries serving City Island area are:
One Medicare @ The Light
Balcony Level, The Light
The Headrow
Leeds LS1 8TL
Tel: (0113) 242 7425
www.onemedicare-thelight.co.uk
Thornton Medical Centre
15 Green Lane
Leeds LS12 1JE
Tel: (0113) 2310626
www.thorntonmedicalcentre.nhs.uk
Priory View Medical Centre
2a Green Lane
Leeds LS12 1HU
Tel: (0113) 2954260
NHS Dental Services
The nearest NHS dentists to City Island are:
Clarendon Dental Spa
9 Woodhouse Square
Leeds LS3 1AD
Tel: (0113) 2459004
M&B Practices
7-9 Branch Road
Armley
Leeds LS12 3AQ
Tel: (0113) 2638509
Armley Dental Practice
4 Hall Road
Leeds LS12 1XB
Tel: (0113)2638357
Police
Your nearest police stations are:
Bridewell Police Station
2 Park Street
Leeds LS1 3BY
Leeds District HQ
Elland Road
Leeds LS11 8BU
For non-emergencies dial 101
For emergencies dial 999
See www.westyorkshire.police.uk/leeds
Sport, Leisure & Fitness
Premiership team, Leeds United’s stadium is located at Elland Road, less than 10 minutes’ drive away, and easily reached by public transport.
The Headingley home of Leeds Rhinos rugby league team and Yorkshire County Cricket Club is also about 10 minutes’ drive away, well served by bus and rail links.
See www.therhinos.co.uk or www.yorkshireccc.com for more details.
For swimming and sport/leisure facilities, there are a number of Leeds City Council sport and leisure centres that can be easily reached by car or public transport. See https://active.leeds.gov.uk/our-centres for more details.
The nearest local gyms are PureGym Leeds City Centre South; Nuffield Health Leeds Fitness & Wellbeing Gym and PureGym Leeds City Centre North.
Buses
Bus stops on the A58M Wellington Road and Wellington Street provide services to/from West Leeds, East Leeds and Bradford. See www.wymetro.com for timetables, journey planner and fares information.
The Leeds CityBus links Leeds’ rail and bus stations, business and shopping districts, the General Infirmary, Universities and Park Lane College. The service runs every eight minutes from 0630 to 1910, Monday to Saturday. Each vehicle is fully accessible and can carry one wheelchair at any time.
Coaches (national area)
National Express coaches and Flixbus/Megabus offer UK-wide coach services to/from Leeds city centre. See www.nationalexpress.com or www.uk.megabus.com for more details.
Trains
Leeds Rail Station, located at New Station Street, off City Square, is approximately 15 minutes’ walk away from City Island, via Wellington Street or Whitehall Road.
Community Hubs
For your nearest Community Hubs, Please see https://www.leeds.gov.uk/community-hubs for more information.